Why We Changed Our 30-Day Guarantee

Navigating our old guarantee had some customers pulling their hair out—figuratively, of course. We heard you loud and clear, and that’s why we made an update. Unlike iOS 18, this update isn’t confusing—it’s actually good. Introducing our new and improved 30-Day Guarantee! It’s simpler, better, and your refund requests are much more likely to be accepted.

Simpler Refunds, Happy Plants

If your plant doesn’t recover from its travels, we make it easier than ever to get a full refund. No complicated hoops, no confusing terms—just peace of mind for you and your plants.

Here’s how it works and what to do when your plant arrives:

1. Expect Imperfection

A little yellowing, browning, or wilting isn’t a bad sign—it’s proof that your plant is REAL (unlike those AI plants on your Facebook timeline).

2. Unwrap It

Give your plant a little breathing room by removing the packaging.

3. Water It

A good drink is the first step toward recovery.

4. Slowly Reintroduce to Sunlight

Your plant needs to acclimate. Start with indirect sunlight before moving it into the full sun.

5. Protect from Extreme Heat or Cold

Avoid direct exposure to harsh conditions.

6. Repot 

Give your plant some room to grow in a larger pot before moving it to the ground.

What About Bugs?

If a bug hitched a ride, don’t panic—not all bugs are bad, and they’re not entirely avoidable. Just dab it away with neem oil or vegetable oil mixed with water.

When to Use the 30-Day Guarantee

If your plant arrives with a snapped or brittle stem, or it just isn’t bouncing back, here’s where our guarantee shines. You’ve got 30 days from the delivery date to see how your plant adjusts.

If it doesn’t recover:

Go to care.wsprg.com for detailed plant care tips.

Visit returns.wsprg.com, input your order number and email, select the affected plants, and upload a photo.

Submit your claim and receive your refund approval—no hassle, no stress.

Even better? Return shipping is free.

So, what are you waiting for? Order today at WellspringGardens.com, and rest easy knowing your plants are covered.